What We Collect and Why We Keep It
When you open an account with shuvo9, we ask for your mobile number, a working email and the payment details you plan to use — bKash, Nagad, Rocket, Upay or Bank Transfer where that option is shown at checkout. We record login timestamps, device type and
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session activity so we can flag unusual account behaviour before it becomes a problem, and we keep a transaction trail for every deposit and withdrawal so wallet verification during a cashout can be checked against what actually moved through your bKash, Nagad or Rocket account. This
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data lets us confirm it's really you logging in, settle disputes on a cricket match wager or a Crash Blitz round, and respond properly when our support desk gets a question about a payment that hasn't cleared. We don't sell your information to third parties; the
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only sharing that happens is with the payment processors needed to move money through bKash, Nagad or Rocket, and with fraud-checking tools that help keep the wallet system honest. Cookies on the site keep you logged in between visits and remember basic display settings — nothing
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that tracks you across other websites. How long we hold your records, and what access or removal rights apply to you, depends on your local law and the eligible region you're playing from. If you want to see what we hold on your account or ask
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us to correct something, our support team can walk you through the request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.